The Telemedicine Experts

Avel eCare offers the largest and most comprehensive telemedicine network in the country.

Virtual Care, Perfected.

Avel eCare was one of the first telemedicine care providers in the nation to start offering clinician-to-clinician services via telemedicine. Since 1993, Avel’s multi-disciplinary teams have delivered exceptional virtual care impacting millions of patients in communities across the United States.

Joint commission seal/badge

The Joint Commission’s standards are based on expert input and scientific evidence to help healthcare organizations measure, assess, and improve performance.

Telemedicine with Proven Excellence

3M+

Patients Treated Every Year

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How it works

The National Healthcare Challenges Avel is Solving

Avel eCare is fundamentally changing the way healthcare is delivered in this country by solving industry-wide problems.

1) Solve Clinical Staffing Shortage

Managing clinical staffing is crucial, from recruitment, to retention, and limiting burnout. Avel’s board-certified physicians, advanced practice providers, nurses, pharmacists, social workers, and more embed with your staff and allow for efficient staffing models and ensure excellent patient care.

2) Expand Access to Care
Working with Avel eCare allows for expanded access to a suite of physicians and clinicians representing 15 distinct specialties. Hospitals and clinics can treat more patients locally by partnering with Avel.
3) Improve Patient Outcomes

Avel eCare is a TJC accredited virtual hospital. Our customers have access to physicians, nurses, and clinicians that are telemedicine experts. Avel’s customers count on improved patient outcomes due to the added support and expertise.

4) Improve Financial Outcomes

Avel’s unique business model allows hospitals and health systems to employ more flexible staffing models, limit transfer rates, and treat more patients locally. Avel has a proven track record of reducing unnecessary costs and driving more revenue for our customers.

Our Services

Avel delivers the broadest array of solutions and care delivery models to meet the needs of a wide range of hospitals, care centers, health systems and other ambulatory care providers.

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Pharmacy

Facilities and hospitals count on Avel eCare Pharmacy to meet their pharmaceutical needs 24/7/365. Avel pharmacists partner with local pharmacies and/or professional staff to ensure patients receive the safest and most effective medication management..

Hospitalist

Avel eCare Hospitalist telemedicine services deliver high-quality care and management of complex, medical and surgical patients who are 18 years of age and older.

Senior Care

Avel eCare Senior Care works with facilities to be a 24/7 extension of their local care team, providing round-the-clock service to senior care residents to augment care and improve outcomes.

School Health

Avel eCare School Health provides nurse coverage for the entire school day and ensures immediate response to student needs. School systems can count on school nurse experts to manage student health while reducing the burden on staff.

Behavioral Health

Avel eCare Behavioral Health provides emergency departments, inpatient behavioral health, and acute inpatient units with expert evaluations from mental health professionals.

Critical Care/ICU

Avel eCare ICU provides critically ill patients with 24/7 monitoring and support. This innovative model connects hospitals to board-certified intensivists for constant monitoring, faster interventions, and lower risks from complications.

EMS

Partner with Avel eCare EMS to expedite care and provide the best pre-hospital care possible to your community. Ave is here to support EMS personnel by lending a virtual hand when they need it.

Crisis Care

Avel eCare Crisis Care is a virtual co-responder solution that supports Law Enforcement with 24/7 access to behavioral health experts who can de-escalate situations and help treat individuals in crisis.

Specialty Clinic

Avel eCare Specialty Clinic provides access to medical specialty care through high-definition, interactive video technology. More than 15 distinct specialties are available for on-demand or scheduled consults.

Emergency

Reducing response time and giving supportive care to over 200 emergency rooms across the country when every second counts.
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In the News

Latest Press Release

Avel eCare Emergency Expands to Washington State with East Adams Rural Healthcare

Aug 06 2025

Avel eCare Hosts National Emergency Airway Course to Sharpen Life-Saving Intubation Skills

90+ medical professionals gather in Sioux Falls for hands-on training, real-time telemedicine support, and continuing education through AVELearn SIOUX FALLS, SD...
Jul 30 2025

South Dakota Partners with Avel eCare to Launch the First-of-Its-Kind Continuing Education (CE) Program for EMS Teams Using Real-Time Telemedicine Support

SIOUX FALLS, SD / ACCESS Newswire / July 30, 2025 / The South Dakota Department of Health in partnership with Avel eCare, a national leader in innovative telemedicine...
Jul 24 2025

Avel eCare Appoints Martainn Lenhardt as Chief Financial Officer to Lead Financial Strategy Amid Rapid Growth and Innovation

SIOUX FALLS, SD / ACCESS Newswire / July 23, 2025 / Avel eCare, a leading provider of telemedicine services in the United States, today announced the appointment of...
Jun 18 2025

Avel eCare and Alliant Purchasing Announce Strategic Partnership to Expand Access to Virtual Care Services

SIOUX FALLS, SD / ACCESS Newswire / June 18, 2025 / Avel eCare, a leading provider of telemedicine services, today announced a strategic partnership with Alliant...
Jun 03 2025

Avel eCare Positions Technology as a Lifeline for Hospital Viability and Patient Care

Innovative virtual care services are transforming ICU management and ensuring rural hospitals keep their doors open. SIOUX FALLS, SD / ACCESS Newswire / May 03, 2025 /...
May 28 2025

Ward Memorial Hospital Elevates Rural Emergency Care Through Avel eCare Partnership

Ward Memorial Hospital has taken a bold step forward in redefining rural emergency care by partnering with Avel eCare, a leading provider of telemedicine services....
May 19 2025

Avel eCare Recognizes EMS Week by Honoring First Responders and Amplifying Support for Rural and Urban Agencies

Sioux Falls, SD — MAY 19, 2025 — As EMS Week begins, Avel eCare proudly honors the critical work of emergency medical services (EMS) professionals across the country....
May 13 2025

Avel eCare Expands into Washington State with New Emergency Telemedicine Partnership

RITZVILLE, WA – May 14, 2025 — Avel eCare, a pioneer in telemedicine services across rural America, proudly announces its first Emergency partner in Washington State:...
May 08 2025

Expanding Crisis Care: How Telemedicine Transforms First Responder Mental Health Interventions Across Rural and Urban America

As communities across the nation grapple with rising mental health crises, innovative telemedicine solutions like Avel eCare’s Crisis Care program are proving that...
May 06 2025

Avel eCare Honors Nurses and Reinforces Support Through Telemedicine for Nurse Appreciation Week

Sioux Falls, SD — May 6, 2025 – As the nation celebrates Nurse Appreciation Week, Avel eCare proudly recognizes the extraordinary contributions of nurses across the...