Senior Care Facility Support
Contact Us
Long Term Care Hub: 1-844-322-4236
Long Term Care Fax: 1-605-679-7031
Senior Living Hub: 1-833-614-1701
Senior Living Fax: 1-605-679-7031
- Amanda McCaffrey, Account Executive
Email: [email protected]
Phone: (605) 606-0305
- Nick Bochman, Account Executive
Email: [email protected]
Phone: (605) 606-0307
- Senior Care Team: [email protected]
Avel eCare Senior Care Team
- What is Avel eCare Senior Care [Video]
- Senior Care Geriatrician: Dr. Joseph Rees [Bio]
- Medical Director and Clinical Officer: Dr. Victoria Walker [Bio]
- Nurse Manager: Pam Paulsen, RN, Gero-BC, RAC-CT [Bio]
- Pharmacy: Teresa Eastman, PharmD, BCGP Pharmacist
AVELearn
- Education Team: [email protected]
- Avel eCare Education Overview
- Register or Sign in Here: AVELearn – Avel eCare
- How to Register [PDF/Video]
- Frequently Asked Questions [PDF]
- Senior Care Course Offerings
Reference Materials
- SNF/LTC Implementation Guide
- Senior Living Implementation Guide
- Competency Checklist
- When to Call Avel eCare
Senior Care Overview Videos
Equipment Guides
- TytoCare | Network Connection and Pairing
- TytoCare | Device User Guide for Exams
- TytoCare | Display During Video Encounter
- TytoCare | Equipment Operating Instructions
- TytoCare | How to End Video Encounter
- TytoCare | Equipment Cleaning, Reference Materials and Disposables Ordering
- TytoCare | Platform Troubleshooting
- Link to purchase TytoCare Disposables
- Webside Connect Activation
- How to Use the EKO Stethoscope
Marketing Materials
Questions or Requests
For questions or requests on the Senior Care Facility Support Portal, please contact us.