EMS Agency Support
Contact Us
Avel eCare EMS: 833-283-5367
- Becky VandeKieft, Vice President & General Manager
Email: [email protected]
Phone: (605) 606-0270
- John Gruber, EMS Operations Manager
Email: [email protected]
Phone: (605) 675-9124
- Susie Dorris, Nurse Manager
Email: [email protected]
Phone: (605) 606-0271
- Kayla Ourada, Nurse Supervisor
Email: [email protected]
Phone: (605) 606-0292
- Service Line Management Team: Email Link
- Account Executive Team: Email Link
Avel eCare EMS Team
AVELearn
- When and How to Use Avel EMS Services: Link
- Avel eCare Education Overview
- Register for AVELearn [PDF/Video]
- Already have an account? Sign in here: AVELearn Sign-In
- EMS Course Offerings
- Frequently Asked Questions [PDF]
- Education Team: Email Link
Reference Materials
- Scope of Service Guideline
- Activation and Process Workflow
- LIFEPAK 15 ECG Transmissions
- Sample Documentation and Survey
- Critical Incident Stress Debrief
Cell Phone Contact Card
- Add Cell Phone Contact Card
- Adding A Contact to Your iPhone Home Screen
- Adding A Contact to Your Android Home Screen
Privacy Practice
Questions or Requests
For questions or requests on the Emergency Facility Support Portal, please contact us.